Frequently Asked Questions

How do I set up an appointment

How do I check the status of my refund?

Please contact us at (510) 536-5179 or send an email to sacdc2228@gmail.com to set up an appointment. For a list of what you will need to bring to your appointment, please review the list on our previous page.

How do I check the status of my refund?

Federal Refund Status: If you need to check the status of your refund, you can use the IRS online application by clicking on the following link: "Where's My Refund?". You can also check the status of your federal refund by phone by calling the IRS Refund Hotline at 1-800-829-1954. For video assistance with tracking your Federal refund, pl

State Refund Status: Most states provide online status inquiry. Some states have automated phone verification for refund status, those telephone numbers are provided on the website. California

Show Less

My return was rejected, how do I fix that?

What if I failed to file previous tax returns?

When contacted by our staff to inform you of the rejection, we will make you aware of the reason for the rejection. We will correct the issue with the updated information you have provided, and resubmit your filing. If that doesn't work, you may have to file a paper return.

Most common reasons for rejection are:

Employer EIN does not matc

Most common reasons for rejection are:

Employer EIN does not match IRS information
Social Security number does not match IRS name
Someone already filed using a dependent's Social Security number .
IRS identity theft PIN is wrong or was omitted

Show Less

What if I failed to file previous tax returns?

If you didn’t file previous year’s return and are owed a refund there are no penalties. If you owe taxes, you might owe the IRS a “failure to file” and “failure to pay on time” penalty in addition to last year’s taxes. You only have three years from the initial return due date to file and claim a refund you are owed.

Please communicate with our staff if you are interested in filing back taxes.